Welcome to the store at www.pettimerfeed.com. The following shipping terms apply to all orders placed through this website.
1. Shipping Range
We offer delivery within Lithuania and cross-border shipping within the EU and certain international countries and regions.
International shipments are subject to the import and export standards and customs regulations of the relevant countries and regions.
2. Import and Export Standards
All products comply with EU CE safety standards and are import-compliant within the EU and most international markets.
International customers are responsible for verifying their country’s import requirements for pet electronics and for any applicable customs duties and customs clearance fees.
3. Shipping Time
Orders within Lithuania: Typically arrive within 4 business days.
Orders within the EU: Approximately 7 business days.
International shipments (non-EU): Approximately 14 business days (depending on the destination and customs clearance).
⚠️ Please note: Holidays, extreme weather, or force majeure may cause delays.
4. Partnered Logistics Companies
Lithuanian delivery: We primarily partner with Omniva, DPD, and LP Express.
EU and International Shipping: We partner with international logistics companies such as DHL, UPS, FedEx, and Lietuvos Paštas (Lithuanian Post) to ensure safe and efficient delivery of your shipment.
5. Shipping Policy
Free shipping within Lithuania; please check the checkout page for specific order charges.
EU and international shipping charges are calculated based on weight, destination, and shipping method, and will be displayed at checkout.
6. Order Tracking
All orders will be provided with a tracking number upon shipment, and customers can check the shipping status in real time via the logistics company’s website.
7. Risk and Liability
Risk incurred by the customer is deemed to have passed upon delivery of the goods to the logistics company.
In the event of undeliverable goods due to incorrect address, incomplete recipient information, or other reasons, any additional charges will be borne by the customer.