1. How do I know which product is right for my pet?
We offer a variety of automatic feeders and dispensers suitable for cats, small dogs, medium and large dogs, and aquarium fish. You can choose based on your pet’s size, eating habits, and usage scenarios. If you’re unsure, please contact our customer service for recommendations.

2. Are automatic feeders safe? Will food get stuck?

Our automatic feeders feature a smart dispensing design and are compatible with most dry foods, minimizing the chance of food getting stuck. If you’re using food with large or moist particles, we recommend confirming compatibility in advance.

3. How often should a pet dispenser be cleaned?
We recommend cleaning it every five days and replacing the filter regularly to ensure clean water and healthy drinking water for your pet.

4. Will my automatic fish feeder work properly while I’m away for a few days?
Yes, it can. The automatic fish feeder can be set to a preset feeding timer and can run for up to several consecutive days, making it ideal for use during business trips or vacations.

5. Is there a warranty?
Yes, all our products come with a one-year warranty (in accordance with Lithuanian and EU consumer protection regulations). If you encounter any quality issues, please contact us.

6. What payment methods do you accept?
We accept credit cards, debit cards, PayPal, and other commonly used local payment methods, all processed through a secure, encrypted channel.

7. How long does shipping take?
Orders to Lithuania typically arrive within four business days.

8. Can I return the product?
Yes. According to EU consumer protection law, you can return the product within 14 days of receipt without any questions, provided the product is unused and in its original packaging.

9. What if there is a problem with the product?
Please contact us through the “Contact Us” page with your order number and a description of the problem. Our customer service team will assist you as soon as possible.

10. Where can I get more help?
You can contact us via email and we will respond within 2 business days.