Welcome to www.pettimerfeed.com. Please read the following terms and conditions carefully before using our services and purchasing products. By visiting or placing an order, you agree to be bound by these terms.
1. Definitions
“Website” refers to our online store.
“User/Customer” refers to the individual or company that visits or purchases on the Website.
“Products” refers to the pet water dispensers, automatic feeders, automatic fish feeders, and related accessories sold on the Website.
2. Orders and Payment
Users must provide true and complete personal information (name, address, phone number, email address, etc.) when submitting an order.
The payment methods accepted on the Website will be listed during checkout. All payments are processed through a secure payment platform.
We reserve the right to cancel any order if we discover incomplete, irregular, or suspected fraudulent order information.
3. Shipping and Delivery
We will arrange shipment as soon as possible after order confirmation.
Delivery time may vary depending on region, logistics conditions, or force majeure. Please inspect the package upon receipt. If any damage or missing items are found, please contact us immediately.
4. Returns and Refunds
You may return unused products for a refund within 14 days of receipt, provided they are in their original packaging.
Return shipping costs are the buyer’s responsibility (unless there is a product quality issue or the wrong item was shipped).
Refunds will be made through the original payment method after confirmation of receipt of the returned product.
5. Product Warranty
Our products come with a statutory warranty. If any quality issues arise during normal use, please contact us.
The warranty does not cover issues caused by improper use, damage, or unauthorized repairs.
6. User Responsibilities
Users agree to use this website legally and refrain from engaging in any illegal activities.
Users must keep their account and password confidential. Losses caused by negligence are the sole responsibility of the user.
7. Limitation of Liability
While we make every effort to provide accurate and timely product information, we do not guarantee absolute accuracy. We are not responsible for service interruptions or losses caused by force majeure (such as natural disasters, network outages, logistics delays, etc.).
8. Intellectual Property
All text, images, logos, and designs on this website are protected by copyright and relevant laws. Unauthorized reproduction, dissemination, or commercial use is prohibited.
9. Privacy Protection
We strictly comply with the EU GDPR and relevant Lithuanian laws. For details, please see our Privacy Policy.
10. Governing Law and Dispute Resolution
These Terms are governed by Lithuanian law.
Any disputes arising from these Terms shall first be resolved through friendly negotiation between the parties. If negotiation fails, the dispute shall be referred to a competent court in Lithuania.